This page is designed to assist you with all information regarding the usage of the product and how to care for it in order to look after your gibox item. Always check the product before use and follow the instructions given on the website. However, if you require any further advice or have any questions, please do not hesitate to write to one of our customer care team members at firstname.lastname@example.org.
There are many products available for cleaning leather and removing stains. The products best suited for cleaning leather are:
- Oil-Finished Leather Cleaner
- Leather Cleaning Wipes
- Cleaner, Conditioner, Protector
- Ink & Stain Remover Stick
- 100% Cotton Terry Towels (commercially available)
- A solution of distilled water, a mild non-detergent soap
How to Care for Your Leather Product?
- Do regularly clean leather with a soft brush or cloth
- Do regularly air out leather
- Do blot away water or moisture as soon as possible
- Do dry wet leather naturally, away from artificial heat
- Do keep leather supple with a specialised leather conditioner every 3-6 months
- Do clean spots and stains with a mixture of soap flakes and warm water
- Do use a steam cleaner to disinfect and remove build-up from regular use
- Do test any conditioners, cleaners, polishes or wax in a hidden spot beforehand
- Don’t machine wash leather
- Don’t get leather wet wherever possible
- Don’t dry wet leather next to a radiator or with a hairdryer
- Don’t tumble dry leather
- Don’t iron leather
- Don’t immerse leather in water to clean
The invention of stainless-steel dates back to 1920’s and its name originates with the thought to differentiate between ordinary steel and the creative breakthrough of the month. As the name suggests, stainless-steel are resistant to stain owing much to its additives that gives it protection, making it an ideal metal for cutleries and showpieces.
Then adopted as a generic name, now it covers a wide range of steel types and grades to make products less corrosive and resistant to oxidation. We use one of the highest grades of stainless-steel in our kitchenware, tableware, and home décor.
Stainless-Steel is a fusion blend of iron alloys, nickel, and little percentage of chromium content. Being chromium-rich, Stainless-Steel forms a protective layer on the surface of the steel to protect it from oxidation and corrosion. While the infused nickel makes it considerably more durable. However, these materials cannot be considered indestructible if you do not care for the product properly.
How to care for your Stainless-Steel products
- After the usage of the product/cutlery/kitchenware/tableware, etc. rinse it properly to remove any foreign particles.
- If washing by hands is recommended. Then kindly rinse the product in lukewarm, soapy water, and wipe it dry with a clean and soft cloth.
- If the use of dishwasher is recommended, kindly follow the manufacturer’s instructions provided with the product to understand the quantity and type of detergents to be used, and load the product in the compartment provided to reduce scratching.
- Wipe dry with a soft and clean cloth as soon as possible when the dishwasher has completed its cycle.
- In some areas hard water may leave calcium spots, or certain foods and constant use of dishwasher may cause tarnishing. Which can be removed using lemon juice, vinegar or a stainless-steel cleaner.
Hand Washing Instructions
Before washing the product ensure that the detergent is completely dissolved in water. Rinse the product in clear water and wipe it dry with a soft cloth to store immediately. Do not leave unwashed or soak your product in the water overnight.
- Kindly do not use powder cleaner instead you can choose a cream-based or liquid detergent for washing the product.
- Do not use coarse cleaners to scrub off the stains. Only choose a stainless-steel cleaner for stubborn stains.
- If your product comes in contact with acids or salt, kindly rinse immediately in running water to prevent corrosion.
- Make sure to clean and dry properly. Soap deposits left from drip-drying around the handle area can cause rust.
- Never allow your product to be cleansed with wire wool or abrasive cleaners as it may cause scratches and eventually remove the product’s shine.
- Do not continuously soak or leave in damp surroundings as this may cause staining and corrosion.
Note: Common salt, vinegar, and acids present in some foods, bleaches & some harsh detergents can all seriously damage the product if left without rinsing after use. Even mineral salts in tap water can cause pitting and staining.
Directions for Dishwashing
When washing the product in the dishwasher kindly make sure if the product is dishwasher safe and follow the instructions manual given by the manufacturer. Remove the product immediately at the end of the drying cycle and use a soft cloth for polish.
Although, stainless steel is a highly durable and stain resistant metal, the product may however suffer from rusting, pitting and staining if not cared for properly.
Curated by our in-house artisans, a hand sculpted mould produces which is then cast from, poured, fired and then finished to the finest products you see in our catalogue. Our pottery is hand-made by skilled craftsmen glazed and painted using time-honoured techniques for a truly gallery-worthy product.
How to Care for Your Ceramics Products?
- ‘Handle with care’, a disclaimer that all ceramic made items are breakable. Free fall is the greatest enemy of ceramics.
- These ceramic kitchenware and tableware are completely food safe and can be an ideal storage container for keeping food items.
- Being food safe, these items can also withhold water for extended duration without any hassle.
- Kindly avoid using the dishwasher as it may severely harm your product.
- We prefer the art of gentle hand washing techniques to keep your product looking stunning every day. Please refer to the Hand Washing Instructions for step-by-step process of keeping your item clean and safe.
SILVER COATED PRODUCTS
Silver-plating is a method where a base metal such as copper undergoes electrolysis (also known as electroplating) to coat the metal with silver. Coating of any metal whether if its Nickel, Silver, or Gold, it undergoes electrolysis/electroplating to wool the metal with the particular coating metal.
How to Care for Your Silver-Plated Products?
- The Silver-plated products should be washed independently from other metal utensils, crockeries, and items as it may be damaged by a chemical reaction if it comes in contact with other metals when wet.
- Though, silver coated products have a high resistance to corrosion, still they may get discoloured due to the presence of sulphides in the air and certain foods like eggs.
- When discolouration occurs, you may use silver dip or a silver polish following the manufacturer’s instructions to clean tarnished silver.
- Kindly refrain from placing your product in the dishwasher unless recommended, as this can harm your product severely.
NICKEL PLATED PRODUCTS
Coating of any metal whether if its Nickel, Silver, or Gold, it undergoes electrolysis/electroplating to wool the metal with the particular coating metal.
How to Care for Your Nickel-Coated Products?
Use warm soapy water and a soft cloth to clean your nickel-plated product. Rinse thoroughly in running clean water. Dry immediately after wash with a dry soft cloth. Furthermore, you may wish to clean the metal with soft cloth and liquid polish metal cleaner for smooth and glossy shine.
CAST ALUMINIUM PRODUCTS
Aluminium’s characteristics are often defined on its lack of strength but by adding alloys and other metal elements, it gains the necessary properties to make it a sturdy and suitable tableware.
How to Take Care of Your Aluminium Item?
Due to the complexities of various metals in the mix, these items make up for a beautifully crafted serving platter or charger. However, these items are not food-safe unlike its stronger cousin stainless steel. If food is left on the product for a longer duration, the metal or product is open to being stained. Kindly be careful with food items with acidic and alkaline properties as it may be hard to clean the stains in the aftermath.
To keep your aluminium products clean, wipe with a slightly damp cloth and dry immediately.
Wooden items tend to expand and shrink under different temperature and humidity. In this case, you may keep your product at least 1 mt. away from direct sources of heat such as heaters, radiators, or fireplaces etc. Sunlight may also dampen the colour of your product.
Keep your item free from liquids surfaces. If by chance you spill liquid on the item kindly clean it with a dry soft cloth as soon as possible.
How to Take Care of Your Wooden Items?
Cleaning of wooden products should be done with an unsoiled, dry, and lint-free cloth such as cotton or another material. Otherwise, you may even use a clean damp cloth to wipe any stains and then immediately dry it with a lint-free cloth.
To keep your product looking the best, you need to do a periodic deep cleaning. During day-to-day use, the layer of oil may be absorbed by the product. To maintain it polished smooth look oil should be applied every 2 – 3 months. Just apply a soft cloth damp in oil and rub following the natural grain. Never apply any harsh chemical cleaners as it will remove the protective oil layer and dull the product making it vulnerable to dirt.
LANTERN CARE AND USE
To care for your lantern and keep it looking fabulous, ensure the lantern is cold and wipe with a damp, soft cloth. Ensure nothing abrasive is used on the metal or glass surface of the lantern. Dry thoroughly after cleaning.
Our lanterns are designed to be free standing and not to be hung unless otherwise specified in their product description. Please ensure that you only use the recommended candle specified for the lantern in its product description and only one candle at a time. Our lanterns are designed for indoor and outdoor use. When using outdoors we recommend that lanterns are stored inside after use and not left outside for long periods of time.
Disclaimer Warning – Single Candle Lanterns
- Remove all packaging and follow instructions given with the lantern.
- Always examine product before use, and do not use if item is damaged in any way.
- Place the candle inside the lantern in an upright position only.
- Never leave a burning candle in a lantern unattended and extinguish all candles when leaving a room.
- Beware as the glass, top and handle may become hot when burning a candle.
- Keep lanterns containing a burning candle out of the reach of children and pets.
- Do not burn candles near flammable materials.
- Protect the surface the lantern stands on as the base may become hot and do not stand on an uneven surface.
- Do not carry a lantern by the handle or carry a lantern with a candle inside – lit or unlit.
- Do not put anything else inside the lantern, other than a candle, when lit.
- Never leave candles burning unattended, and never leave children alone with lighted candles.
- Do not let candles burn in a draught or close to a heat source.
- Trim the wick down to a maximum of 1cm (1/3 – 1/2″) before lighting.
- If the candle gives off sooty smoke, extinguish it and trim the wick before lighting it again.
- Each time the candle is extinguished, remove charred pieces of wick, remains of matches, and other impurities like traces of lacquer, from the melted wax round the wick.
- Use a candle extinguisher instead of blowing candles out.
- When you light a pillar candle, make sure it is allowed to burn out to the edge before extinguishing it for the first time. If it only burns for a short while, it will be spoilt by burning downwards and not outwards.
- Always place candles on a level surface and always leave at least 5cm (2″) between burning candles.
Instructions for Candle use:
- The candle should always be placed on the lantern in an upright position.
- Never light a candle near flammable objects.
- Never leave the lantern unattended for a long time while the candle burns.
- Ensure to extinguish the candle when leaving.
- Instead of blowing out the candle, kindly use a candle snuffer.
If melted wax spills onto textiles, allow the wax to harden (in the freezer if possible), before removing it. The remaining stain can be reduced by ironing: place the spot between two layers of kitchen paper, place a cloth over the paper, and iron the spot with a hot iron to melt the wax, which will be absorbed by the kitchen paper. Then wash the textile normally.
We are known for our highest quality standards in all our products, if you find any item not in the perfect shape. Or if you have any questions regarding the care of your product, please let us know and get in touch with our Customer Services Team on email@example.com.