pertaining to privacy and confidentiality of information use of the website

 

The URL/domain name https://www.gibox.in (hereinafter referred to as “Website”) is owned by and managed by Eb33 Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at New Delhi – 110020 (hereinafter referred to as “GiboxOnline”, “GIBOX”, “we”, “our”, “us”, or “website”). This policy statement is directed to GiboxOnline, as well as other microsites where there would be reference links of Gibox. The policies and obligations outlined in this Privacy Policy are only restricted to this website.

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at Privacy. If You object to Your Information being transferred or used in this way, please do not use Website.

We wish to describe how ‘you’ matter to us through this statement. This privacy policy defines how Gibox manages your information while respecting your privacy. We value transparency and are committed to being open about our privacy practices.

 

Scope of the Policy 

If you are going to visit the Giboxonline website, then you are going to experience many variations in the tea segment without providing any personal data or information. However, to partake in the discovery of the world of teas, we ask you to provide some information identified as mandatory and a few as voluntary.

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

 

Information Gathering

We collect vital data for seamless and efficient website functioning to provide you with a world-class smooth experience. We may collect these vital data through general entry in the form of newsletter subscription, contact form, media query, general enquiry form, etc.

 

How do we collect information from you?

As a visitor, you can enter the site at any time to engage in our fabulous collection of the world-class teas without providing any Personal Information. However, we would sometimes ask you to provide information depending on the activity you’re engaged in, as identified as mandatory or voluntary.  If you do not wish to provide that mandatory information concerning the particular activity, you’ll either be unable to engage in that activity or continue as a guest user.

When you switch to our website to use its services to order products as its valued customer, you’ll be directly giving us the right to collect pieces of information that could allow you to be identified, including:

1. Contact Details: We may keep your vital data such as your name, phone numbers, address, email address, and contact information, as well as profile information, including your password, details about your purchases and details about your interactions with us.
2. We may also keep data which may be submitted through [email protected] relating to your career. We may keep those data with us if you post a query through our online form on the website or any 3rd party websites.

 

How is the Information Used?

For a seamless web experience, we use the collected information to provide you with services for a smooth and successful transaction. We are committed to presenting you with relevant, engaging, and informative content. Hence, we must collect your information to provide a flawless web experience to process your transactions, recommend the best options based on your preferences, and quickly resolve your queries or feedback.

Specifically, including but not limited to, we need your information for the following reasons:

1. To improve the deliverability of our products, services, and website,
2. To keep you informed of our latest updates, additions, or recommendations via email transmission or any other electronic communication form,
3. To get your feedback or survey including messages etc,
4. To process your transactions (such as OTP generation), communications, and requests within a prompt timeline,
5. Ask your consent to execute the promotional campaign, marketing communications, and social outreach activities.

This information is collected to give you a smooth, functioning website. If you wish not to disclose your vital data to us, you may decline to give any information upon entering our website.

 

How is the Information Stored & Protected?

We at Giboxonline are committed to being truthful with you and protecting your credentials and the privacy of information provided, which is why we have a standardised privacy policy in place; we value your credentials and are committed to the security of your information.

We have implemented stringent technical and organisational measures to protect your vital information on secure data servers. Our state-of-the-art security technologies aid in the safety of personal data from unlawful usage or disclosure. These technical measures provide information on the suspected data breach that enables us to act on a priority basis to counteract with actions to prevent any misuse of information.

Disclaimer: If you suspect any unauthorised use, loss, or breach of information, kindly contact us at [email protected] for quick resolution of your problem.

Data Retention Policy

Giboxonline retains your data for as long as we deem it necessary to provide you with a seamless web experience and other essential purposes relating to our legal obligations, resolving disputes and enforcing our agreements. Now, these needs may vary vastly for different purposes and types of information. The actual time for data retention may significantly vary.

Even when we delete your data from our database, we may continue to keep your information in the archive as a backup for audit and regulatory purposes.

 

Information Sharing 

We do not encourage third-party sharing of our customer information but having said that, and we may share your data with:

1. Our affiliates, subsidiaries, or other entities having common goals directly associated with the EB33 group of companies to keep you informed of our latest updates, job applications, newsletters, or recommendation via email transmission or any other form of electronic communication to you.
2. Our employees, representatives, advisors, legal agents, and vendors are working on our behalf for their respective defined purpose.
3. Our IT professionals who aid us in protecting and securing our tech infrastructure and providing security to us on the internet may have access to your personal information for data profiling and user analysis.
4. If we sell or buy a business or asset, we may disclose your personal information to the prospective buyer or seller.
5. If a third party acquires EB33 Fashions Private Limited as a company or substantially all of its assets, then all personal data held by the company about its customers will be transferred as assets.

 

How do we use Cookies to gather information?

In view of keeping the website functions engaging, the site employs log files for collecting information from visitors upon entering the website. The information collected is typically technical, such as IP (Internet Protocol) Address, Internet Service Provider (ISP), Browser information, date/time stamp, number of clicks, and Entry and Exit pages.

This gathered information is used to analyse trends, administer the site, and track users’ movement on the website. The information collected is completely technical, and none of the data gathered can help to identify you personally.

However, we may deploy cookies to retrieve information about you for a smooth web experience that allows us to give you an improved service of our products based on your preferences. A classification of the type of cookies we use is as follows:

1. Strictly Recommended Cookies: We use these cookies to give you better performance in terms of website browsing. If these cookies are disabled, some features of our website may not function properly.
2. Functional Cookies: To enhance the overall functionality of our website, such as remembering your language preference etc.
3. Performance Cookies: These cookies allow us to give you useful insights into our products while learning how to improve our services to provide engaging content.

 

Opt-out Policy

We have tried to maintain our opt-out policy to be completely transparent and clear for you. To further clarify, if you don’t wish to disclose your information to us any longer, you may, at any given point in time, choose to relinquish using our services by writing to us at [email protected].

For promotional content, you may kindly refrain from getting our newsletters and email campaigns by clicking the “unsubscribe” button or link provided at the bottom of the email. However, you may choose to opt out from direct mails, newsletters, and press releases, but you cannot discard our service-related notices such as website down notifications and account maintenance messages.

Further to, at any point of time in future if you want to opt-out, you can do so by updating your preferences in the settings option given in your user profile/account.

Contact Us

If you have any questions, suggestions, or feedback on how we process your information in this Privacy Policy, kindly reach us at  [email protected]. We’ll be happy to assist you and guide you through our policy.

Site Policies, Modification, and Severability

Our website uses cookies to help serve you better for a seamless user experience. The usage of a cookie permits us to remember your preferences for a certain period of time. While we collect data through the use of cookies but there are certain data or information that you provide directly to us like when you subscribe to receive updates via newsletters or submit an entry for inquiry through our contact us form, and/or query for media association or such other manner as on the website specified.

However, if you wish to not to disclose your personal information, you can do so without having to tell us. When prompted for providing your personal data, you may decline at your discretion. If you have already/accidentally subscribed to our newsletters or any other electronic media communications (such as blogs, articles, and PRs), you may unsubscribe these at any moment.

Using performance driven technologies for enhanced user experience we collect information (automatically). These information entails your number of visits to the Website, IP address, and the way you interact with our content. This information helps us to make further adjustments and improvements to the website and its navigation.

Our web analytics or server use these collected data (such as IP address, operating system details, browsing details, device details and language settings) to measure performance of the website in response to record the average number of visits, the time spent on the website, navigation of our webpages, and similar information.

As said before, our website probes to place cookies on your computer. You’ll be seeing a pop-up message bar requesting consent to place cookies. However, if you don’t wish to disclose your identity you may simply deny access to them, but in doing so you may find some features of the website non-functional as it was supposed to.

 

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at Privacy. If You object to Your Information being transferred or used in this way, please do not use Website.

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.